Ignite Growth Inc.
Effective Date: January 1, 2026
Last Updated: March 17, 2026
1. Introduction
Ignite Growth Inc. (“we,” “our,” or “us”) provides AI consulting and automation services for med spas, healthcare clinics, and service-based businesses.
We understand that the businesses we serve often handle sensitive client and patient-related information, and we take that responsibility seriously.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, systems, and services.
2. Information We Collect
We collect information necessary to deliver high-quality consulting, automation, and AI implementation services.
a. Personal & Business Information
Name, email address, phone number
Business name, role, and clinic details
Billing and payment information
b. Client & Operational Data (Clinic-Specific)
When providing services, we may process:
Appointment scheduling data
Customer inquiries (calls, SMS, chat)
CRM data and lead information
Workflow and operational data
Important: We do not intentionally collect or store personal health information (PHI) unless explicitly required for a specific service engagement and agreed upon in writing.
c. Technical & Usage Data
IP address
Browser type and device
Website interaction data (pages visited, session duration)
d. Communication Data
Form submissions
Chatbot or SMS conversations
Call recordings (if enabled by the client)
3. How We Use Your Information
We use your information to:
Deliver AI consulting and automation services
Build and optimize systems (e.g., booking flows, AI agents, CRM automations)
Improve clinic efficiency, patient experience, and revenue operations
Communicate regarding services, onboarding, and support
Process payments and manage accounts
Maintain platform security and prevent fraud
We do not use your data to train public or third-party AI models.
4. Platform & Technology Use (Growth Hub 365)
Our systems are powered in part by Growth Hub 365 (GoHighLevel infrastructure), which enables:
CRM and pipeline management
Automated messaging (SMS, email, voice)
Appointment scheduling
Funnel and website hosting
Data processed through these systems is handled in accordance with industry-standard security practices.
5. AI & Ethical Data Use (Our Commitment)
As an AI consulting firm serving clinics and med spas, we follow strict ethical standards:
We Commit To:
Data Minimization: Only collecting what is necessary
Purpose Limitation: Using data only for agreed business functions
Client Ownership: Your data remains your property
No Unauthorized AI Training: Your data is never used to train external AI systems without explicit consent
Human Oversight: AI systems are implemented with clear human control and accountability
6. Data Sharing and Disclosure
We do not sell your personal or business data.
We may share information with:
Trusted service providers (hosting, communications, analytics)
Technology platforms required to deliver services (e.g., CRM, automation tools)
Legal authorities, when required by law
All third parties are required to maintain confidentiality and appropriate data protection standards.
7. Data Retention
We retain data only as long as necessary to:
Fulfill service agreements
Support ongoing client operations
Meet legal and regulatory requirements
Clients may request deletion of their data at any time (subject to legal obligations).
8. Data Security
We implement strong safeguards, including:
Encrypted data transmission
Secure authentication and access controls
Platform-level protections via Growth Hub 365
Routine monitoring and system updates
While we take security seriously, no system can guarantee absolute protection.
9. Your Rights (Canada & International)
In accordance with PIPEDA and applicable international privacy laws, you have the right to:
Access your data
Request corrections
Withdraw consent
Request deletion (where applicable)
Understand how your data is used
To make a request, contact: [[email protected]]
10. Cookies and Tracking
We use cookies and similar technologies to:
Improve website performance
Analyze user behavior
Optimize marketing and user experience
You can manage cookies through your browser settings.
11. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices.
12. International Data Processing
Your data may be processed in jurisdictions outside of Canada. We ensure appropriate safeguards are in place to protect your information.
13. Children’s Privacy
Our services are intended for business use and not directed toward individuals under 18.
14. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be reflected with a revised effective date.
15. Contact Information
Ignite Growth Inc.
Email: [[email protected]]
Address: [Business Address]